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Install GHF Discovery to your home screen to continue - the installed icon is how the app remembers who you are, no login needed.
What's the most annoying part of running this place day to day - the job you'd pay never to do again?
Away from service, where does most of your time actually go - admin, rotas, suppliers, bookings, marketing?
If you could wave a magic wand and fix one part of running this place - money no object, what would you change?
How do bookings and guest emails get handled here, and who does them?
When the big enquiries come in - groups, events, private dining - who deals with them, and is it annoying?
How do you find out what your guests honestly think of a visit - and do you trust what you hear?
When you last bought something new for the business, who was involved in the decision?
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